A Legacy of Professional Dry Cleaning & Laundry Expertise
Fantasy Cleaners stand proudly as a leading dry cleaner and launderer in London, established for over a remarkable 15 years. Our unwavering dedication to meticulous craftsmanship and outstanding customer service has earned us a reputation as the trusted partner for both discerning individuals and corporate clients.
Quality & Expertise
Our team of highly skilled professionals are meticulously trained to handle all types of fabrics, from delicate silks and crisp linen to luxurious couture and delicate lace. We possess an unparalleled understanding of different cleaning techniques, ensuring that your precious garments receive the precise care they deserve.
Convenience & Efficiency
We understand the modern lifestyle and prioritize your convenience. Our innovative collection and delivery service eliminates the need for you to visit a dry cleaner. With just a few clicks, you can schedule a convenient pick-up and delivery window that suits your schedule. Choose a time slot that fits your needs, relax, and let us take care of the rest.
Eco-Conscious Practices
At Fantasy Cleaners, we take environmental responsibility seriously. We prioritize minimizing our ecological footprint by:
- Operating a fleet of vans powered by liquid petroleum gas.
- Minimizing plastic packaging and utilizing recycled materials.
- Employing biodegradable cleaning solutions whenever possible.
Tailored Solutions & Competitive Prices
Our services are tailored to meet your individual needs and budget. We offer competitive pricing on all our services and regularly run promotions and discounts. Whether you require a quick freshen-up or comprehensive dry cleaning, we have a solution for you.
Discover the Fantasy Cleaners Difference
Contact us today and discover the exceptional quality, convenience, and eco-conscious practices that set us apart. We look forward to exceeding your expectations and becoming your trusted partner in garment care.
Quality of Service
Some reviewers have reported poor experiences with the dry cleaning service, including rude and passive-aggressive customer service, delayed processing, and damage to clothing. In particular, Fleur Wheatley had a terrible experience with a member of staff who ripped a hole in her expensive ski jacket, while Tom reported a poorly run operation with a manager who was unapologetic and unwilling to offer a discount.
On the other hand, several reviewers have praised the service, stating that it is good, reasonable priced, and with a warm welcome. Graham LLoyd has used the service for years and always gets his work shirts back crisp and spotless, while Annie Syropoulo has used the service for 5 years and has always been impressed with the quality and professionalism. Ernest Hemingway and Max Timm have also had good experiences and highly recommend the service.
Communication
Some reviewers have reported issues with communication, including waiting for long periods of time without staff responding or explaining what was being done with their clothing. Bart Qs was left waiting for nearly 10 minutes for staff to arrive, while Kathy Amisano was unhappy with the quality of the service and the fact that her bedspread had been damaged and had another person's shirt in there.
Quality of Work
Several reviewers have reported issues with the quality of the work, including damage to clothing and poor alteration services. Helena Flynn had a 700-gillet damaged and refused to pay for any compensation, while Rub-A. -Dub had a jacket ruined and was told that it was the fault of Diesel, the manufacturer.
Value for Money
Many reviewers have commented on the price of the service, with some feeling that it is reasonable and others feeling that it is too expensive. Nick King noted that the service may be a little more expensive than some other places, but the quality of work is better.
