About Us
Edge Cleaning Equipment (SW) Ltd, established in 2008, is a family-run business based in Newport, South Wales. We specialize in providing professional cleaning equipment, sales, and services to both commercial and industrial clients. Over the years, we have built a reputation for reliable equipment, exceptional service, and competitive prices.
Our team comprises qualified engineers with over 60 years of combined experience, ensuring our customers receive the highest level of technical expertise and personalized attention. We prioritize usability, serviceability, and affordability in all our offerings.
Our Values
Our core values guide our actions and define who we are:
- Customer Focus: We prioritize understanding and exceeding our customers' needs.
- Integrity: We conduct our business with transparency and accountability.
- Innovation: We actively seek ways to improve and enhance our services.
- Sustainability: We promote eco-friendly solutions and responsible practices.
- Excellence: We strive for continuous improvement in everything we do.
Our Services
We offer a comprehensive range of services, including:
**Sales & Hire of Commercial & Industrial Cleaning Equipment
- Comprehensive selection of pressure washers, steam cleaners, generators, vacuums, scrubbers, and other cleaning equipment.
- New, refurbished, and second-hand options available.
- Cost-effective equipment hire solutions for short-term and long-term needs.
**Specialist Cleaning Services
- One-off exterior cleaning services for offices and other sites.
- High-quality deep cleaning and disinfection solutions.
**Engineering & Support
- Expert technical support and maintenance contracts.
- Availability of genuine spare parts and accessories.
- Emergency repair services available 24/7.
Initial Impression and Safety Concerns
Multiple reviewers expressed severe dissatisfaction with their experiences. Dan Williams, in his 1-star review, had a close call with a driver who pulled out in front of traffic without looking, highlighting the importance of road safety. This incident raises concerns about the level of attention and care shown by some individuals sharing the road.
Positive Comments
Business and Service
Catherine Colyer and Sean Ponsford left glowing reviews for the company, praising their excellent service, expertise, and prompt assistance. Sean specifically mentioned a brilliant job done in fixing his broken pressure washer, while Catherine's review accentuated the team's commitment to resolving her business's issues.
Negative Comments
Disappointing Experiences
On the other hand, Steve J. and Dan Williams expressed extreme disappointment with their encounters. Steve's 1-star review centered around a wasted journey and time due to miscommunication about the cost of the service, which led him to feel misled. Dan's experience dealt with a close call with a driver who failed to check for oncoming traffic.
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