Reliability and Pride We show up We do what we say we're going to do
A Commitment to Excellence in Hospitality Cleaning
Act-Clean is a leading provider of professional cleaning services, proudly partnering with prestigious hospitality clients across London. We believe in exceeding expectations and creating exceptional experiences through our meticulous attention to detail and unwavering commitment to excellence.
Who We Are
Our team comprises experienced professionals with over 17 years of industry expertise. We pride ourselves on our diverse workforce, dedicated to delivering unparalleled cleaning solutions tailored to each client's unique needs.
What We Do
Act-Clean offers a comprehensive range of cleaning services across all areas of hospitality establishments, including:
- Front of house: Expert cleaning and disinfection of public spaces, reception areas, and guest areas.
- Back of house: Comprehensive kitchen cleaning, including pot washing and equipment sanitation.
- Night cleaning: Thorough cleaning and disinfection of all areas after guests depart.
- Specialized services: Deep cleaning for carpets, upholstery, and windows.
Our Values
Our core values underpin everything we do:
- Reliability and Integrity: We show up on time, do what we promise, and take accountability for our actions.
- Respect and Fairness: We treat our clients and team members with dignity and respect.
- Passion and Teamwork: We are committed to working collaboratively and achieving outstanding results together.
- Professionalism and Discretion: Our team maintains the highest standards of confidentiality and discretion.
Our Clients
We partner with luxury hotels, world-renowned restaurants, and prestigious members' clubs, providing them with exemplary cleaning services that enhance the guest experience and maintain their impeccable reputations.
Join Our Team
If you are a hard-working and dedicated individual with a passion for hospitality, we want to hear from you! Act-Clean fosters a supportive and inclusive work environment where you can grow and develop your skills.
Contact Us Today
Let us show you how Act-Clean can elevate your hospitality experience through exceptional cleaning services and unparalleled professionalism.
Poor Working Conditions
Several reviewers have expressed their dissatisfaction with their experience working with this company, citing issues with professionalism, responsiveness, and treatment by staff. One reviewer felt that the company's professionalism was lacking, with rude and uncommunicative staff. Another reviewer mentioned that the payment system is flawed, with deposits taken but never returned.
Unpleasant Working Environment
Reviewers have also reported feeling uncomfortable and disrespected while working with the company. One reviewer described feeling like they were being harassed by staff, and another mentioned being subjected to racism and peculiar operating practices.
Inconsistent Pay and Scheduling
Multiple reviewers have expressed frustration with the company's payment and scheduling policies. One reviewer mentioned being promised full-time work but only being given two five-hour shifts, while another reviewer felt that pay was too low and hours were unpredictable.
Unprofessional Customer Service
One reviewer mentioned having a poor experience with the company's customer service, citing rudeness and a lack of helpfulness when trying to get assistance.
Contrasting Experience
One reviewer had a positive experience with the company, mentioning that they found the registration process easy and helpful, and that payments were always on time. They also mentioned that they were able to get a job quickly and worked for the company for a while before moving away.
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