Expert Cleaning, Exceptional Service, Unbeatable Results
At Proclene, we are a professional carpet and upholstery cleaning company with over 40 years of experience in the industry. We pride ourselves on providing the highest quality cleaning services throughout Gloucestershire, Oxfordshire, Herefordshire, Worcestershire, Swindon, and Bristol. Our team of fully trained, qualified, and experienced technicians use the most powerful van-mounted carpet cleaning machines in the UK to deliver the deepest, fastest-drying clean possible.
Our Services
We offer a wide range of cleaning services, including carpet cleaning, upholstery cleaning, and rug cleaning. Our state-of-the-art equipment and eco-friendly cleaning solutions ensure that our customers receive the best possible results. We specialise in cleaning natural fibre carpets such as wool, Tencel, and Viscose, and our team is fully trained and qualified to deal with any issues or concerns that may arise.
Awards and Accreditations
We are proud to have received numerous awards and accreditations, including a Trading Standards Award, a Which? Award, and a Guild of Master Craftsmen Accreditation. We are also Trading Standards Approved, Vetted, and Monitored, and have received ISO 14001 Certification for our environmentally friendly approach to cleaning.
Customer Reviews
We take pride in our excellent customer service and strive to exceed our customers' expectations. We have thousands of reviews and a rating of virtually 10/10 on CheckaTrade.com, and we are proud to be trusted and recommended by our customers.
Why Choose Us?
At Proclene, we believe in providing a professional and reliable service that meets our customers' exacting standards. We use the most powerful cleaning machines in the UK, and our fully trained and qualified technicians ensure that every job is completed to the highest standard. We are fully insured and operate a transparent and trustworthy business model.
Our Promise
At Proclene, we promise to deliver the deepest, fastest-drying clean possible, every time. We guarantee that our cleaning services will leave your carpets, upholstery, and rugs looking like new, and we are committed to providing exceptional customer service and ensuring our customers' complete and total satisfaction.
Quality of Service
The majority of the reviewers were extremely satisfied with the quality of service provided by Proclene Ltd. They praised the company's technicians, particularly Craig and Greg, for their professionalism, efficiency, and attention to detail.
Efficiency and Punctuality
Many reviewers appreciated the prompt response to their queries and the timely arrival of the technicians. They were impressed by the speed and efficiency of the cleaning process, which resulted in exceptional outcomes.
Cleaning Results
The reviewers were thrilled with the cleaning results, often describing their carpets and upholstery as looking "like new" or "brand new again". They were impressed by the removal of stubborn stains and the overall freshness and cleanliness of their furniture and carpets.
Customer Care
Proclene Ltd's customer care was consistently praised for being friendly, helpful, and professional. The technicians took the time to explain the cleaning process, provided clear instructions, and were courteous throughout the service.
Negative Experiences
Unfortunately, a couple of reviewers had negative experiences with Proclene Ltd. One reviewer felt that the company was unhelpful and unresponsive to their queries, while another reviewer was disappointed by the lack of service and follow-up after initial contact.
