Reliable Window Cleaning, Every Time
Big Green Cleaning is a Cheltenham-based company dedicated to providing reliable, friendly, and environmentally responsible cleaning services. We serve a wide range of sectors, including public and private businesses in Gloucestershire and Worcestershire. Our team of area managers and over 40 cleaners is committed to delivering a trustworthy, reliable, and customer-centric cleaning experience. Through effective communication, attentive listening, and continuous improvement, we aim to exceed customer expectations and build strong, lasting relationships.
Our Core Values
Customer Satisfaction: At Big Green Cleaning, we prioritise customer satisfaction by understanding and meeting unique cleaning needs and preferences. We actively seek feedback, listen attentively, and continuously improve our services to exceed customers' expectations.
Sustainability: We are committed to sustainability and providing eco-friendly cleaning solutions that benefit both the environment and our customers. By using sustainable practices and products, we create a clean and healthy environment that aligns with our customers' values and promotes overall satisfaction.
Personalised Approach: We recognise that each customer has distinct cleaning requirements and preferences. Big Green Cleaning takes a personalised approach to tailoring our services to meet each customer's specific needs. We listen to our customers' concerns, understand their expectations, and develop customised cleaning plans that address their unique requirements.
Responsiveness: Effective and responsive communication is vital to building strong relationships with our customers. We prioritise clear and prompt communication, ensuring that we are available to address any queries, requests, or feedback our customers may have. We value open and transparent dialogue, fostering trust and collaboration throughout our partnership.
Our Contract Cleaning Services
Contract Office Cleaning: As our primary service, Big Green Cleaning provides a quality, reliable, cost-effective, and environmentally friendly cleaning service for commercial offices. Our team of professional cleaners is committed to maintaining a clean, organised, and productive work environment for your staff.
Commercial Cleaning: Big Green Cleaning not only specialises in office cleaning but provides services for various commercial premises, including hotels, schools, and shops. We offer a highly efficient and adaptable cleaning service tailored to your specific needs and schedule.
Apartment & Commercial Block Cleans: At Big Green Cleaning, we understand the importance of cleanliness for companies' brand persona and client perception. We provide thorough cleaning services for apartments and commercial blocks, ensuring a clean, pleasant, and hygienic living or working environment.
Industrial Cleaning Services: We offer regular contractual industrial cleaners and provide bespoke services to ensure your premises are cleaned efficiently, safely, and to the highest standard. Our team is experienced in handling the unique challenges of industrial cleaning, providing a comprehensive and reliable service.
Office Carpet Cleaning: Big Green Cleaning offers professional office carpet cleaning services that eliminate germs, bacteria, and allergens, promoting a healthier work environment. We use eco-friendly products and techniques to ensure a thorough clean while minimising environmental impact.
Washroom Products and Services: At Big Green Cleaning, we aim to exceed our clients' expectations by providing exceptional washroom products and services. We understand the importance of maintaining a practical and hygienic washroom for all businesses, and our team is dedicated to ensuring your facilities meet the highest standards of cleanliness and hygiene.
Our Commitment to Being Green
As a green cleaning company, Big Green Cleaning is committed to reducing the environmental impact of cleaning products and practices. Our mission is to provide high-quality contract cleaning services while promoting sustainability and reducing harmful chemical exposure for our clients and employees. We set out below our impact commitments:
- Reduced Chemical Use
- Energy Efficient Practices
- Waste Reduction
- Green Education
- Minimal Plastic Waste
General Overview
The Big Green Cleaning Company has received overwhelmingly positive reviews, with customers praising their professionalism, attention to detail, and commitment to using environmentally friendly products.
Positive Comments
Standout Features
- The company's team, including Claire, Sandra, and Tim, were frequently praised for their friendly and professional demeanor.
- The quality of their cleaning services was consistently high, with many customers commenting on the exceptional standard of their work.
- The company's commitment to using environmentally friendly products was seen as a major plus by many customers.
- The regular audits and checks on the team's work were seen as a sign of the company's dedication to providing a high-quality service.
Customer Satisfaction
- Many customers reported feeling happy and relieved to have found a reliable and efficient cleaning service.
- Several customers mentioned that they would highly recommend the Big Green Cleaning Company to others.
