Finishing Touches Cleaning Ltd is a family-run business that has evolved from a one-woman operation into a comprehensive cleaning services provider, catering to all sectors of the market. Our commitment to quality, value, and professionalism has earned us an exceptional reputation as one of the best in the industry. We take pride in putting our customers as our top priority, which has enabled us to grow at a steady pace while maintaining our high standards.
Our Services
We offer a wide range of cleaning services, including domestic weekly and fortnightly home cleans, move in and move out cleans, deep and spring cleans, carpet and upholstery cleans, ironing and laundry service, builders cleans, after party cleans, professional oven cleans, and pressure washing. Our commercial cleaning services include end of tenancy cleans, holiday let cleaning, business premises cleaning, carpet and upholstery cleaning, communal area cleaning, bathroom toilet deep cleans, and commercial kitchen deep cleans. We also provide specialist cleaning services such as crime and trauma scene cleanup, squat cleans, biohazard cleaning, prison and police cell cleaning, needle stick collection, fire damage cleans, flood damage cleans, events cleanup, odor removal, chewing gum removal, graffiti removal, and property inventories.
Our Philosophy
Our focus on quality, value, and professionalism has built our reputation as a trusted and reliable cleaning services provider. We take customer feedback seriously and act upon it to provide bespoke cleaning services tailored to individual needs. Our commitment to customer satisfaction has resulted in a high customer retention rate, with many satisfied customers from the commercial, residential, and industrial markets.
Our Staff
All our staff are fully uniformed, vetted for your peace of mind, and fully insured, ensuring you have nothing to worry about and can trust us to deliver a quality service with all the necessary safeguards in place.
Our Aim
Our aim is to fulfill all your cleaning, home, or property needs with just one phone call. We strive to provide a comprehensive range of services, ensuring that you can rely on us to take care of all your cleaning needs.
Exceptional Customer Service
Finishing Touches has received widespread praise from its customers for their exceptional service, professionalism, and attention to detail. Many reviewers have highlighted the friendly and approachable nature of the staff, stating that they worked well and efficiently to achieve a great result.
Cleaning Services
The company's cleaning services have been highly praised, with reviewers noting that the staff were thorough and left their homes spotless. Many have commented on the attention to detail and care taken to ensure that everything was cleaned to a high standard. Some reviewers have also mentioned that the staff were able to tackle difficult or delicate tasks with ease.
Some Disappointments
Unfortunately, not all reviewers have had a positive experience with Finishing Touches. One reviewer reported being misled about the payment terms, feeling that they were charged for more hours than they actually worked. Another reviewer was unhappy with the cleanliness of their property, reporting that it was left filthy and dusty in some areas.
Conclusion
Overall, Finishing Touches has received mostly positive reviews for their exceptional customer service, cleaning services, and attention to detail. However, some reviewers have reported disappointing experiences, highlighting the importance of clear communication and accurate billing.
