For those who want the very best

A Legacy of Excellence in Soft Furnishing Care

Pilgrim Payne has been enriching the lives of Londoners with exceptional care for their soft furnishings for over 170 years. Founded on a foundation of exceptional craftsmanship and unwavering customer service, we have evolved into London's leading specialists in curtain cleaning, upholstery cleaning, and a comprehensive range of soft furnishing services.

Our Expertise

From the meticulous cleaning of fine carpets to the meticulous restoration of treasured upholstery, our team of highly skilled professionals tackles every project with meticulous attention and unwavering expertise.

Services Offered

Curtain Cleaning: We restore the elegance and vibrancy of your curtains through expert dry cleaning and upholstery techniques.
Upholstery Cleaning: Experience a new life for your upholstery with our deep cleaning and stain removal expertise.
Carpet Cleaning: Refresh and revitalize your carpets with our careful cleaning methods that leave them fresh and vibrant.
Fine Carpet Cleaning: We handle delicate and valuable rugs with the utmost care and precision.
Rug & Tapestry Cleaning: Restore the beauty and vibrancy of your rugs and tapestries with our specialized cleaning methods.
Re-upholstery & Curtain Making: Enhance the look and feel of your furniture with expert reupholstery and custom-made curtains.
General & Spring Cleaning: We offer a comprehensive cleaning service for your home, ensuring a fresh and welcoming environment.

Our Values and Commitment

Our dedication to quality and environmental responsibility is unwavering. We prioritize the use of eco-friendly cleaning products and efficient processes to minimize our environmental footprint. We are committed to delivering exceptional value to our clients through competitive pricing and exceptional customer service.

Why Choose Pilgrim Payne?

A wealth of experience spanning over 170 years.
Unparalleled expertise in soft furnishing cleaning and restoration.
Commitment to environmental responsibility.
Exceptional customer service and attention to detail.
Risk-free treatments and competitive pricing.

Get in Touch Today!

For a free consultation and personalized quote, contact Pilgrim Payne today and discover the difference our expertise can make for your home.

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Reviews (56)

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Positive: Generally, customers were very pleased with the service and results provided by Pilgrim Payne, with many praising the professionalism and expertise of the team.

Negative: Some customers experienced issues with the service, including unprofessional communication and unexpected extra charges.

Mixed Reviews

The reviews for Pilgrim Payne are mixed, with both positive and negative experiences shared by customers.

Professional Services

Many reviewers praised the company's professionalism, with several highlighting the excellent service provided by individual employees, such as Ian, James, and Keiran. Many mentioned that the team was courteous, efficient, and knowledgeable, and that the work was done to a high standard.

Negative Experiences

However, a few reviewers had negative experiences. One reviewer felt swindled after the company made their stain look similar in colour to the surrounding carpet, only for the stain to reappear as the carpet dried. Another reviewer was unhappy with the unprofessional service, including being contacted at an earlier time than agreed, and being charged more for the service than initially quoted.

Specific Services

Several reviewers mentioned specific services, such as carpet cleaning, curtain cleaning, and furniture alteration and renewal. The results were generally positive, with reviewers praising the high quality of the work and the attention to detail.