Promise nothing but deliver everything.
At BlueFrog Cleaning Services, we pride ourselves on providing highly professional cleaning services to a diverse range of clients. With over 25 years of industry experience, our operations team has managed projects and resources in a wide range of sectors. We understand the frustrations that clients experience when dealing with their cleaning suppliers, and we strive to do everything we set out to do for our clients as a basic fundamental of our service.
Our ethos is simple: promise nothing but deliver everything. We believe in keeping our clients involved through regular communication, transparently passing on bad news as well as good, and striving to meet their expectations and exceed them in time. We provide a hassle-free cleaning service without compromising on quality, giving business owners and representatives more time to focus on their business.
Our Services
We offer a range of cleaning services, including:
- Office Cleaning: A clean office environment promotes a happy workforce and gives a good impression to clients.
- Industrial Cleaning: We provide bespoke cleaning solutions to working in sensitive and hazardous environments.
- Retail Cleaning: We have experienced the complexities and expectations of retail cleaning, whether it's an independent store or a large shopping mall.
- High Level Cleaning: Our IPAF accredited staff can carry out a range of high level cleaning services tailored to your requirements.
- Kitchen Extract Cleaning: We will visit your premises and carry out a full risk assessment of your system, and issue a validation certificate.
- Window Cleaning: We use the latest equipment and methods to ensure a sparkling clean finish.
Why Choose Us?
At BlueFrog Cleaning Services, we pride ourselves on our professional and reliable service. We offer a 30-day money-back guarantee, and our dedicated account managers are always available to ensure that our clients receive the highest level of service. Our service level agreement is drafted at the mobilisation stage, incorporating agreed KPIs and SLAs, to ensure that we meet our clients' expectations.
We also provide regular audits to measure our performance against agreed KPIs and SLAs, ensuring that we meet our clients' expectations and exceed them in time. Our replacement operatives are available whenever possible, to ensure that your business can carry on as normal. We use brand new equipment, which is PAT tested and regularly maintained, to ensure that our clients receive the highest level of service.
Overall Experience
The reviews suggest that BlueFrog's cleaning services have received mixed feedback from customers. While some have had positive experiences, others have been left disappointed.
Professionalism and Quality of Service
The company has been praised for its professionalism, organisation, and expertise in the cleaning industry. One reviewer, who has had firsthand experience with the company, gave a 5-star rating and commended their work.
Poor Service and Attitude
On the other hand, one reviewer was extremely dissatisfied with the service, citing bad attitude and failure to fulfill contractual obligations. The reviewer specifically mentioned that communal areas were not cleaned for months.
