At Cleaning Assurance, we pride ourselves on delivering a quality cleaning service that meets our customers' requirements without compromise. Based in Welwyn Garden City, Hertfordshire, we have been providing our services to a variety of clients within a one-hour radius of our operations centre for many years.
Our Services
Our daily cleaning service is a disciplined approach that delivers consistently high levels of cleaning service to our customers. We offer a range of services including daily cleaning, periodic and deep cleaning, consumables, and window cleaning. Our highly experienced team is carefully vetted and trained to deliver an exceptional level of service to our clients.
Why Choose Us?
At Cleaning Assurance, we believe that our commitment to customer care sets us apart from other cleaning companies. We pride ourselves on providing big on customer care, competitive pricing, and highly experienced staff who deliver exceptional personal service. Our bespoke operating procedures ensure that our customers receive a tailored service that meets their specific needs. We also have a strong focus on training and development, which enables us to maintain a high level of service and employee retention.
Company Values
At Cleaning Assurance, our values are at the heart of everything we do. We believe that our first responsibility is to our customers, and we strive to deliver a consistent and quality service with every interaction. We also believe that our employees are our greatest asset, and we strive to treat them with respect and recognition. We encourage employee development and job satisfaction, and we continually strive to improve our services to the properties we are privileged to serve.
Meet Our Team
Our Managing Director, Geoff Cooper, is a true cleaning industry professional with 38 years of experience in this demanding sector. Geoff is open, honest, and performance-driven and works in a 'hands-on' capacity to ensure that our clients receive the highest level of service.
Our Promise
At Cleaning Assurance, we promise to deliver a quality cleaning service that meets our customers' requirements without compromise. We are committed to providing a consistent and exceptional level of service, and we strive to build long-term relationships with our clients. If you're looking for a cleaning company that delivers a quality service, look no further than Cleaning Assurance.
Negative Experience
Several customers have had a troublesome encounter with a particular company, according to one reviewer. The reviewer, Zoe Bradley, allocated a low rating of 1 star and expressed her dissatisfaction with the company's overall performance.
Cleaning Issues
According to the review, the company provided poor cleaning services. The reviewer asserts that she has evidence to support this claim, suggesting a lack of attention to detail and a general deficiency in cleaning standards.
Management Concerns
Furthermore, the reviewer has expressed displeasure with the company's management, stating that she has evidence to support this criticism as well. It appears that the management has been less than effective in addressing issues and ensuring customer satisfaction.
Charity Billing Issue
In addition, the reviewer has raised a concern about the company's billing practices. She alleged that the company charged a charity for time not spent on site, which may be seen as unfair and potentially damaging to the charity's reputation.
