Exceeding Expectations, One Cleaning at a Time
At Botley Carpet Cleaners, we take pride in being a family-owned and operated business, based in Botley, Southampton, with over a decade of experience in providing professional carpet cleaning and rug cleaning services to the Hampshire area. Our mission is to deliver exceptional service, exceeding our customers' expectations and providing a hassle-free experience.
Our Services
Our unparalleled expertise combines state-of-the-art technology with a commitment to using only environmentally friendly products. We offer a comprehensive range of services, including:
- Carpet Cleaning: Our unique 8-stage system ensures the deepest clean possible, leaving your carpets looking like new.
- Upholstery Cleaning: State-of-the-art technology leaves your furniture looking like new, protected from future damage.
- Rug Cleaning: Expertly cleaning all types and sizes of rugs, with a free collection and delivery service.
- End of Tenancy Property Cleaning: A speciality service, including a 14-day guarantee for landlords and letting agents.
- Dry Carpet Cleaning: A non-invasive, eco-friendly alternative for delicate or sensitive areas.
Our Commitment to Excellence
At Botley Carpet Cleaners, we pride ourselves on providing exceptional service, with a focus on customer satisfaction. We believe in transparency, with no hidden costs or tricks. Our minimum charge is low, with no additional fees for deodorizers or square meter pricing. We don't up-sell or offer different levels of cleaning; our 8-stage system guarantees exceptional results.
What Our Customers Say
Our customers rave about our services, with testimonials praising our professionalism, courtesy, and effectiveness. We're proud to have built a reputation for delivering exceptional service and exceeding expectations.
Contact Us
For more information or to request a quote, please visit our website or contact us directly at info@botley-carpet-cleaners.co.uk or 07859 004122.
Overall Customer Experience
The majority of customers have had an exceptional experience with Botley Carpet Cleaners, with many praising the company's prompt communication, friendly and hardworking staff, and excellent cleaning services.
Communication and Reliability
Customers have commended the company's prompt responses to enquiries, with many receiving quick quotes and booking confirmations. However, one customer had a negative experience with the company failing to show up and ignoring subsequent emails.
Cleaning Services
The cleaning services provided by Botley Carpet Cleaners have been highly praised, with many customers expressing amazement at the transformation of their carpets and upholstery. The company's attention to detail, use of high-quality equipment, and eco-friendly products have all been highlighted as positives.
Staff
The staff at Botley Carpet Cleaners have been consistently described as friendly, helpful, and professional. Chris and Clair, the owners, have been personally mentioned as being lovely and hardworking.
Value for Money
Many customers have expressed satisfaction with the value for money provided by Botley Carpet Cleaners, with some stating that the service was well worth the cost.
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