Transforming Spaces, One Clean at a Time
About Us
Quality 1st Cleaning Services is a reliable and experienced cleaning company serving the Croydon area. We specialize in comprehensive cleaning solutions for both residential and commercial properties, ensuring remarkable results every time.
Our team of dedicated professionals is committed to providing exceptional cleaning services that exceed expectations and leave your property sparkling. We take pride in our attention to detail, ensuring that every corner is meticulously cleaned and disinfected.
1. Residential Cleaning
- Daily and weekly housekeeping
- Deep cleaning and disinfection
- Move-in and move-out cleaning
- Post-construction cleaning
- End of tenancy cleaning
2. Commercial Cleaning
- Office cleaning and disinfection
- Retail store cleaning
- Warehouse and industrial cleaning
- Construction site cleaning
3. Specialty Services
- Carpet and upholstery cleaning
- Tile and grout cleaning
- Window cleaning
- Pressure washing
Why Choose Quality 1st Cleaning Services?
- Exceptional Customer Service: We prioritize excellent customer service and communicate effectively with our clients to understand their unique needs and preferences.
- Professional Expertise: Our highly skilled and experienced cleaners are well-trained in industry-leading cleaning methods and utilize the highest quality cleaning products and equipment.
- Cost-Effectiveness: We offer competitive pricing and customize our services to fit your budget and specific requirements.
- Flexibility: We understand that every client is different, so we offer flexible scheduling options to accommodate your busy life.
- Eco-Friendly Practices: We prioritize using environmentally friendly cleaning products and methods to protect your health and the environment.
Our Commitment
Quality 1st Cleaning Services is dedicated to providing its clients with exceptional cleaning services that exceed expectations. We strive to create a positive and healthy indoor environment for our clients through meticulous cleaning and attention to detail. Our outstanding service makes the difference in keeping your home or office clean, healthy, and welcoming.
Unsatisfactory Experience with a Cleaning Service
The majority of complaints centre around poor customer service and lack of professionalism. Several customers have expressed frustration withArranged's inability to deliver on their promises, citing instances of no-shows and unreturned calls. In one particularly egregious case, a client arranged for a cleaner to come to their workplace, only to have no one show up. Despite multiple attempts to contact the company, no one bothered to respond or provide a resolution.
Lack of Communication
A common thread among these complaints is the lack of effective communication. Many customers have reported trying to contact the company, either over the phone or through email, only to be met with silence. This lack of responsiveness has left customers feeling frustrated and abandoned.
Disappointing Experience
The sheer disappointment and frustration experienced by customers is palpable. One reviewer, Ciara McCarthy, went so far as to call the company's customer service "terrible" and their professionalism "incredibly unprofessional". Her experience was a complete letdown, with the cleaner not showing up to their agreed-upon appointment.
Be the first to review Quality 1st Cleaning Services.
Write a Review
